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We operate a post-claim audit and compliance service that can include component elements of the claim such as the repair element, compliance or full end-to-end file review .
Many organisations audit requirements are fixated on the control of cost and adherance to process. Whilst both are critical areas we ensure that considerable focus is placed around the continued development of the supplier thus promoting a more effective relationship between client and supplier.
Effective audit reviews yield a a wide range of benefits including:
Consistent approach to claims handling
Adherance to regulation
Enhanced customer experience
Effective control of claims costs (leakage reports)
Improve supplier performance
Ability to identify skills gaps
Our Audit Specialists have considerable experience in Insurance and Construction. We are able to work with our Clients in order to provide bespoke audit solutions.